Terms of Service

Last Updated: July 15, 2026

Welcome to Luxivos.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing from Luxivos, you agree to comply with these Terms. If you do not accept these Terms, please discontinue using our website.

1. Company Information

The website is operated by:

Website: Luxivos.com

Owner: Mariia Tkachenko

Business Type: Sole Proprietorship

KvK Number: 83329266

Business Address: Atlasstraat 25, 7321 GG Apeldoorn, Netherlands

Email: support@luxivos.com

Phone: +31 6 7415 9032

2. Who May Use Our Website

By accessing our website, you confirm that:

You are at least 18 years old, or you are using the website with the permission of a parent or legal guardian.
You have the legal authority to enter into binding agreements.
You will use the website only for lawful purposes and in accordance with these Terms.

3. Acceptable Use

When using Luxivos.com, you agree not to:

Violate any applicable laws or regulations.
Attempt to gain unauthorized access to our systems or customer data.
Interfere with the operation or security of the website.
Upload or distribute viruses, malware, or harmful software.
Use automated tools, bots, or scraping technologies without our written permission.
Engage in fraudulent, misleading, abusive, or unlawful conduct.

We reserve the right to restrict or terminate access to users who violate these Terms.

4. Product Information

We aim to ensure that all product information, descriptions, pricing, images, and availability are presented as accurately as possible.

However:

Product photographs are for illustrative purposes and may vary slightly from the delivered item.
Colors may appear differently depending on your device or screen settings.
Product specifications may be updated without prior notice.
Minor design or manufacturing variations may occur without affecting product quality.

5. Orders

Submitting an order through our website constitutes an offer to purchase our products.

Luxivos reserves the right to:

Accept or reject any order.
Cancel orders affected by pricing errors, technical issues, or stock inaccuracies.
Decline transactions suspected of fraud or unauthorized activity.
Limit purchase quantities where reasonably necessary.

If payment has already been processed for a canceled order, the amount paid will be refunded using the original payment method whenever possible.

6. Prices and Payment

All prices displayed on Luxivos.com are subject to change without prior notice.

Orders will only be processed after successful payment authorization. We reserve the right to refuse or cancel any transaction that appears suspicious or violates these Terms.

7. Shipping

Shipping methods, delivery estimates, and shipping charges are explained in our Shipping & Delivery Policy.

Estimated delivery times are provided as guidelines only. Luxivos is not responsible for delays resulting from courier services, customs procedures, weather conditions, public holidays, or other circumstances beyond our reasonable control.

8. Returns and Refunds

Requests for returns, exchanges, refunds, and order cancellations are governed by our Return & Refund Policy together with applicable consumer protection legislation.

Customers are encouraged to review that policy before completing a purchase.

9. Intellectual Property

All content available on Luxivos.com, including but not limited to:

Text
Product descriptions
Images
Graphics
Logos
Website design
Branding materials
Icons
Layouts
Digital content

is owned by Luxivos or its licensors and is protected under copyright, trademark, and other intellectual property laws.

No material from this website may be copied, reproduced, modified, published, distributed, or commercially exploited without our prior written consent.

10. User Content

If you submit reviews, testimonials, comments, photographs, suggestions, or other content through our website, you grant Luxivos a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute that content for business, promotional, and marketing purposes.

By submitting content, you confirm that:

You own or have permission to use the content.
The content is truthful and accurate.
It does not violate the rights of others.
It does not contain unlawful, defamatory, abusive, or misleading material.

11. External Services

Our website may include links to third-party websites or online services.

These links are provided solely for convenience. Luxivos does not control or endorse third-party websites and accepts no responsibility for their content, availability, security, or privacy practices.

Any interaction with third-party websites is entirely at your own risk.

12. Privacy

Your use of Luxivos.com is also subject to our Privacy Policy, which explains how we collect, process, and protect your personal information.

By using our website, you acknowledge the practices described in that policy.

13. Disclaimer

Luxivos.com and all products and services are provided on an "as available" and "as is" basis.

To the maximum extent permitted by law, Luxivos disclaims all express and implied warranties, including warranties relating to:

Merchantability
Fitness for a specific purpose
Non-infringement
Continuous website availability
Accuracy or completeness of website information

We cannot guarantee uninterrupted or error-free operation of the website.

14. Limitation of Liability

To the fullest extent permitted by law, Luxivos shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:

Use of or inability to use the website.
Purchase or use of our products.
Shipping or delivery delays.
Website interruptions.
Errors or omissions in website content.

Where liability cannot legally be excluded, our total liability shall not exceed the amount paid for the applicable order.

15. Indemnification

You agree to indemnify and hold harmless Luxivos, its owner, employees, and service providers against any claims, losses, damages, liabilities, costs, or expenses arising from:

Your breach of these Terms.
Your misuse of the website.
Your violation of applicable laws.
Your infringement of any third-party rights.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect legal requirements, operational changes, or improvements to our services.

Any revised version becomes effective immediately upon publication on this website. Continued use of Luxivos.com after changes are posted constitutes your acceptance of the updated Terms.

17. Governing Law

These Terms of Service are governed by the laws of the Netherlands.

Any disputes arising from these Terms or your use of the website shall be submitted to the competent courts of the Netherlands unless mandatory consumer protection laws provide otherwise.